Introduction
Welcome to Tradl Africa. By using our services — including Tradl Connects, Tradl Explore, and Tradl Zero — you agree to these Terms and Conditions (“Terms”). Please read them carefully before booking or using any of our services.
Services Overview
- Tradl Connects provides business travel management, corporate transfers, and travel support solutions.
- Tradl Explore offers curated leisure travel experiences, including adventure tours, safaris, and bespoke holiday packages.
- Tradl Zero supports sustainable travel choices, carbon offset programs, and eco-conscious travel solutions.
Booking and Payment
- All bookings are subject to availability.
- Prices quoted are in local currency unless otherwise stated and may be subject to change.
- A booking is confirmed only upon receipt of full payment or a specified deposit.
- Final payment deadlines vary depending on the service or package and will be communicated at the time of booking.
Cancellations, Changes, and Refunds
- Cancellations or amendments must be made in writing.
- Cancellation fees may apply based on how close the cancellation is to the departure or service date.
- Refunds, where applicable, will be processed in accordance with the specific terms related to each service or partner supplier.
Travel Requirements and Responsibilities
- Travelers are responsible for obtaining valid travel documents (passport, visas, health certificates) where required.
- Tradl Africa is not liable for any losses resulting from failure to obtain necessary documents.
- Travelers must ensure they meet the health and safety requirements of their destination, including vaccinations and insurance.
Liability and Disclaimers
Tradl Africa acts as an agent for third-party providers (airlines, hotels, transport services, tour operators) and is not liable for any acts or omissions by these providers. We are not responsible for any personal injury, property damage, financial loss, or other liabilities arising from your travel activities.
Sustainability Commitment
Through Tradl Zero, we encourage sustainable travel practices. Participation in carbon offset programs or eco-conscious options is voluntary but highly recommended. We are committed to providing clear options for travelers who wish to reduce their environmental impact.
Intellectual Property
All content, branding, and materials provided by Tradl Africa are protected by intellectual property laws. Unauthorized use is prohibited.
Privacy
We respect your privacy. Our data collection and usage are governed by our Privacy Policy [link to be added]. By using our services, you consent to the collection and use of your personal information as outlined in our Privacy Policy.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of [Insert Country/Region], and you submit to the exclusive jurisdiction of the courts in that jurisdiction.
Changes to These Terms
We reserve the right to update these Terms at any time. Any changes will be effective immediately upon posting on our website or communication to clients.